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Shipping Policy

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 2 business days. Weekends and holidays may affect this.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Expedited shipping is available at an additional cost to the customer and is calculated at checkout.

Free standard shipping is available with a minimum $550 order (not including tax) within the continental U.S.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

ZABI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ZABI is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the United States.